Guilherme
Rodrigues

Where Technical Depth Meets Business Impact

Over the past 8+ years, I have built a career at the intersection of technical excellence and customer advocacy — working within industry leaders like Checkr and Salesforce to resolve thousands of complex platform issues, drive down escalation rates, and set new benchmarks for SLA compliance. My expertise spans incident management, security and identity access, API integrations, and cloud infrastructure, allowing me to diagnose root causes with precision and deliver solutions that stick.

What sets me apart is the ability to translate deep technical knowledge into measurable business outcomes. Whether leading critical P1 incident response, architecting internal knowledge bases that reduced onboarding time by weeks, or collaborating with Engineering and Product to close recurring gaps, I approach every challenge with a bias toward ownership and impact. I do not just fix problems — I build the systems and processes that prevent them.

Beyond my corporate career, I am passionate about building products that solve real problems. From developing web applications to mentoring junior engineers, I bring the same standard of excellence to everything I do. I am always looking for opportunities where precision engineering meets meaningful impact.